Privacy Policy

Additional Information on Data Protection Policy

1. Data Controller

2. Purpose of Processing

We process your personal data for the following purposes:

• Legal Compliance: To fulfill information duties and obtain consents required by European data protection regulations and other legal obligations.
• Inquiry Management: To handle requests for information, quotes, and general inquiries.
• Service Provision: To manage the delivery of services, orders, or products related to our business activity.
• Recruitment: To evaluate and manage job applications and selection processes. Failure to provide required data will halt the selection process.
• Commercial Communications: Only with your explicit prior consent, we will send offers about our products or services. This is voluntary and can be revoked at any time.

3. Data Retention Period

• Contractual Relationship: For the duration of the current business relationship.
• Legal/Fiscal Obligations: Generally 4 years from the last business transaction, as per tax regulations.
• Marketing: Until the data subject requests erasure.
• Post-Erasure: Once the purpose ends, data will be blocked and kept only for judicial, prosecutorial, or administrative requirements during the limitation period of legal actions.

4. Legal Basis for Processing

The processing is justified by:

1. Contractual Performance: Execution of requested services or pre-contractual measures.
2. Consent: Explicitly given for commercial communications or recruitment processes.
3. Legitimate Interest: To address information requests, customer loyalty, and service quality improvements.

5. Data Recipients

• Third Parties: No data will be disclosed to third parties unless required by legal obligation.
• International Transfers: None will be performed.
• Processors: To ensure service quality (hosting, support, email marketing), authorized service providers may access data strictly to fulfill their duties under a binding data processing agreement.

6. Your Rights

You have the right to request:

• Access: Confirmation of whether your data is being processed and detailed information about it.
• Rectification: Correction of inaccurate data or completion of incomplete information.
• Erasure (Right to be Forgotten): Deletion of data, subject to legal limits.
• Restriction of Processing: Limitation of how your data is used.
• Objection: To stop processing based on specific personal circumstances, unless compelling legitimate grounds exist.
• Data Portability: To receive your data in a structured, machine-readable format and transmit it to another controller.

How to exercise your rights: Contact the Data Controller using the details provided above. You may also withdraw consent at any time or file a complaint with the Spanish Data Protection Agency (AEPD) at www.agpd.es.